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Shipping & Returns

SHIPPING POLICY

SHIPPING

The price includes international transport fee.
It separately costs 1,200 japanese yen in the Philippines transportation fee in the case of non-over-the-counter delivery.

DELIVERY DAYS

  • In case of satock, For orders within Metro Manila, we deliver within 3-10 business days upon finalizing the full payment. For orders outside Metro Manila, we deliver within 5-12 business days.
  • In case of out of stock, We will inform you the required dates.
  • In case of Item is Custom-made order, we deliver within 3weeks-4weeks upon finalizing the full payment.

DUTY AND TAX

Price is included the necessary expenses of taxes related to the import, we do not separately charge the customer.

RETURN POLICY

RETURNS

We strive for customer satisfaction with every product, however we understand there are special cases. If for any reason you would like to return a purchased item, we would be able to accept items for a 20% restocking fee. We are able to do a direct refund of the amount or provide store credit if it is an exchange. Conditions for returned items are as followed:

  • Items has not been used and in the original plastic wraps
  • Item is not damaged and are in brand new condition
  • Customer will be responsible for return shipping fee

Please note the return process may take up to 2 weeks as returned items must be inspected before a credit is given. Custom orders in addition to apparel and accessories are non-returnable products. Shipping costs are non-refundable.

CANCELLATIONS

All purchases are able to be cancelled for a full refund as long as the items have not been processed through our shipping department. If items are cancelled, you will receive a confirmation within 3-4 days on the refund for your items. Please note custom orders cannot be cancelled once the order has been placed.

For more information on returns and cancellations, please contact us directly through our Contact US page.